Terms & Conditions


These terms and conditions (“Terms”) set out the basis on which we will provide rooms and other services to you. In some cases, we will draw your attention to other rules and policies that apply: please familiarise yourself with all relevant information, and ask us if you are unsure about anything. Our aim is always to present information in a way that is clear, fair and honest. We will review these Terms occasionally to ensure they are up-to-date and as clear as possible. We always welcome your comments.

Our Details

Our details are as follows:

Name: Starlight Shoreditch Limited
Company number: 07969868
Country of incorporation: England
Registered office address: 7th Floor, 2 Portman Street, London W1H 6DU
Hotel address: 100 Shoreditch High Street, Shoreditch, London, E1 6JQ
Contact e-mail: info@onehundredshoreditch.com
Telephone: +44 (0)207 613 9800

We will refer to ourselves from now on in the Terms as “One Hundred Shoreditch” or as “we” (or by related words such as “us” or “our”).

We will refer to you – whether you are an individual or a group – as “you” (and by related words such as “your”).

Status of these terms

These Terms apply to your bookings with us, unless you and we agree that other terms will apply.
If you are a consumer, you also have certain basic rights at law, and these are not affected by these Terms.
All your interactions with us are also subject to our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store and use such information, your rights in relation to your personal information, and what to do if you have a query or complaint about the use of your personal information.


Bars & Restaurant

Our kitchens close at 10pm.

Seating preferences will be subject to availability.

A discretionary 12.5% service charge will be added to your final bill.

If the party size increases, sufficient notice is advisable as last minute additions to your party are subject to availability

  • Different Terms & Conditions apply to reservations of 8 people and above.

For bookings of 8 people and above dining from the A la Carte menu, we will require a deposit of £15 per person as a booking guarantee in the restaurant. This deposit will be put towards the final check, but it is non-refundable in case of cancellations or no shows.

Decorations and branding – The bringing of any decoration, or other objects, or branding of any kind, is not permitted throughout the premises. This includes balloons, confetti, table ornaments, and other decorative objects that may cause a Health & Safety risk


Gift Vouchers

You can purchase Gift Vouchers. They will be subject to the terms applicable at the time of purchase and to any additional terms made clear in advance of your purchase.

Special Offers & Promotions

Occasionally we may issue special offers such as price reductions. If so, the terms relating to such offers will also be considered part of your contract with us, and if there is any discrepancy between any term in a special offer and these Terms, the relevant term in the special offer shall apply.

In issuing any special offer or promotion, we are bound by the terms of the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing issued by the Advertising Standards Authority. Our intention in all our marketing is to facilitate sales in a way that respects advertising law and consumer rights.


One Hundred Shoreditch provides information, collects data, and engages in e-commerce activities on the following domains:

The information on the websites referred to above has been put together with care. However, the software, products and services on these websites are subject to change and could include inaccuracies. Therefore, the websites are provided as-is and no rights can be derived from the information on our webpages.

All information on our websites, including text and graphical elements, is owned by us and is our intellectual property. You may not reproduce or distribute anything of ours, including the content of any of our websites, without our prior permission.

We reserve the right to change or discontinue the information on any website at any time without notice. One Hundred Shoreditch is not liable for any consequences of discontinuance or alteration of any website services.
This website may contain links to third-party websites. One Hundred Shoreditch will not be liable for any of these linked websites, their information or services. Please check the privacy policies of such websites, and ensure you are comfortable with them before progressing.

Limitation of Liability

We do not seek to limit or exclude any liability that may not be limited or excluded by law, such as liability for death or personal injury that is caused by our negligence, or liability for fraud or fraudulent misrepresentation.
In all other respects, we are not liable for the following:

      • losses that were not caused by a breach on our part;
      • losses to the extent that they were caused by other people;
      • losses that you and we did not reasonably foresee as being possible;
      • business losses, such as loss of profits;
      • loss of your luggage, provided we took reasonable care.

Except where we are not permitted by law to limit our liability, our maximum liability to you will be 150% of the sums that you were liable to pay to us in respect of the stay in which your loss occurred. You and we agree that this clause 14 is a reasonable balancing of risk and losses.